Privacy Policy
Last Updated: 11/16/2025
Owned and Operated by DOKS, Inc., Land O’ Lakes, FL
This Privacy Policy explains how iBuyLesPaul.com (“Website,” “we,” “our,” or “us”), owned by DOKS, Inc., collects, uses, stores, and protects your information when you use our guitar buyback services.
By using this Website, you consent to this Privacy Policy.
1. Information We Collect
1.1 Information You Provide
- Name
- Email address
- Phone number
- Shipping address
- Photos of your instrument
- Description of your instrument
- Payment information (for issuing payments only)
- Government issued ID
1.2 Automatically Collected Information
When you visit the Website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Cookies and tracking data
This data helps improve site performance, security, and user experience.
2. How We Use Your Information
We may use your information for:
- Providing guitar valuation and buyback services
- Contacting you with quotes or follow-up questions
- Issuing payments for purchases
- Verifying ownership and fraud prevention
- Shipping and receiving instruments
- Improving Website functionality
- Legal compliance
We do not sell your personal information to third parties.
3. Sharing of Information
We may share your information only with:
- Shipping carriers (for labels and delivery)
- Payment processors (to issue payments)
- Fraud-prevention or verification systems
- Law enforcement, if required by law
We do not share your information for marketing purposes.
4. Data Security
We implement reasonable technical and administrative safeguards to protect your data.
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute protection.
5. Cookies & Tracking
We may use cookies and tracking technologies to:
- Improve user experience
- Run analytics
- Remember preferences
You may disable cookies in your browser, though some functionality may be affected.
6. Data Retention
We retain personal data only as long as necessary to:
- Complete transactions
- Meet legal obligations
- Prevent fraud
You may request deletion of your data (unless retention is required legally).
7. Your Rights
You may:
- Request access to your data
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of non-essential communications
To make a request, contact us at the email below.
8. Third-Party Links
The Website may contain links to third-party sites. We are not responsible for their privacy practices.
9. Children’s Privacy
This Website is not intended for individuals under 18.
10. Changes to This Policy
We may update this Privacy Policy at any time. Updates are effective when posted.